The tracking of orders from inception to fulfillment and managing the people, processes and data connected to the order as it moves through its lifecycle
An order management system (OMS) is a digital way to manage the lifecycle of an order. It tracks all the information and processes, including order entry, inventory management, fulfillment and after-sales service. An OMS offers visibility to both the business and the buyer. Organizations can have near real-time insight into inventories and customers can check when an order will arrive.
